Shipping & Returns
Mary Matilda ships worldwide. We offer the following:
Free shipping on all Canadian orders over $150
Flat rate $15 Canadian shipping on all orders under $150
Flat rate $20 American/worldwide shipping on all orders
Free delivery for local online sales only
All orders will be shipped by Canada Post.
Once dispatched, shipments typically arrive in 3-10 business days.
We do not offer overnight service.
Mary Matilda will collect provincial and federal sales taxes where applicable.
Please contact us with further order or shipping inquiries.
RETURN & EXCHANGE POLICY
Please keep in mind that items you wish to return need to be sent to us 30 days from the date you received your parcel.
Please note that for hygienic reasons, all underwear and swimwear bottoms are final sale and not eligible for returns. All socks, tights, and accessories are final sale. Thank you for your cooperation.
All sales are final.
Returns can be made in person for items purchased online. Please include proof of purchase with item to be returned.
All return and shipping costs are your responsibility. Mary Matilda is not responsible for any items that are lost or damaged when being returned. It is recommended that the customer keep a record of the condition of the product prior to returning it, as well as the tracking details of the return shipment.
If initial payment was made with credit card, refund will be made to the credit card.